Frequently Asked Questions about Matthews roof repairs and replacements

High Top Roofing (a division of Fremin Construction, Inc.) is a great option for residential and commercial roof repairs and replacements in Matthews. High Top Roofing sets itself apart from other Matthews roofing companies by delivering high quality low cost roofing projects like yours for over 38 years.

While you can rely on our “A+” rating from the Better Business Bureau and our “A” rating on Angie’s list, we know that potential customers like you often have many questions about the process that we'll follow on your Matthews roof repair and replacement project.

We invite you to browse our list of frequently asked questions below.

Get answers to your questions now - call High Top Roofing at 704-989-3189 or Request a free estimate today!

Does High Top Roofing install roof gutters?
How can I tell if my roof needs to be repaired or replaced?
What should I look for when hiring a roofing contractor?
How much does it cost to replace a roof?
Should I have my old roof removed before a new one is installed?
What type of roof should I install on my home?
How long will it take to replace my roof?
Do you have a direct hire workforce or do you use sub-contractors?
Do you install ridge venting and attic fans that will help improve ventilation?
What is the warranty on materials and labor for a shingle roof?
What will happen if there is bad weather before, during or after the tear-off?
What is your process for cleaning up the job site after the work is completed?
What should I do to prepare my home before your arrival?
What should I look for in a roof when buying a new home?
Does High Top Roofing install roof gutters?

Yes.

Many times when we're installing a new roof or doing a roof repair, our customers will ask us to replace or repair some or all of their roof gutters.

We recently purchased a new gutter machine that can form high quality, precision, custom length, seamless gutters to fit your home.

And the best part is that we can form and install those gutters when we're already at your home working on the roof.

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How can I tell if my roof needs to be repaired or replaced?

An experienced roofing contractor with a sound reputation and outstanding online reviews, will always look for a way to repair your roof before recommending replacing it. Whether this is possible will depend on the age of your roof, the extent wear and tear or damage, as well as other factors. As you’ll read in many of our customer testimonials, at High Top Roofing we will not recommend replacing your roof if there is a repair option that will work for you. Giving you the facts to make an informed decision is one of the many reasons our customers continue to recommend us again and again.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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What should I look for when hiring a roofing contractor?

First make sure the contractor is licensed and insured. Find out how long the contractor has been in business. Longevity in business is essential if you want to help ensure that the company you are considering will be around for the long term in case warranty issues arise. High Top Roofing is licensed in North and South Carolina, has over 38 years of experience to the market and maintains $2 million in business liability insurance.

More importantly look for favorable contractor ratings from a service you can trust. High Top Roofing is proud to have an “A+” rating with the Better Business Bureau and an “A” rating from Angie’s List. These high ratings are controlled by our customers, not by us. The only way to obtain these high ratings is by continuing to deliver outstanding service over and over again.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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How much does it cost to replace a roof?

The cost of your new roof depends on square footage, roof slope or pitch, equipment needed to access sections with a steep slope, the type of roofing material you select, the number of floors of your home or business and labor costs. When you contact High Top Roofing we’ll give you with a no obligation free estimate to replace or repair your roof. You’ll also be pleasantly surprised at our competitive prices as well as features we’ll include at no additional cost including 30 pound felt.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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Should I have my old roof removed before a new one is installed?

While building codes allow for 2 layers of roofing materials, the short term cost savings you may realize from a temporary “layover” roof is more than offset by the peace of mind you’ll get by knowing for sure that the integrity of the roof decking and flashing has be checked which if left unaddressed can lead to a leaky roof as well as possible siding damage.

The consensus among most roofing experts is that the life of your new roof will be reduced by as much as 20% if it is installed on top of an existing roof. In addition, tearing off the existing materials gives us the most assurance that the underlying surface has the best integrity possible to prevent leaks well into the future. This also allows us to inspect the underlying roof wood to make sure it has not been compromised by leaks. Therefore, you should expect that we'll recommend that you remove your old roof.

At High Top Roofing, we will provide you with all of your options and make custom recommendations tailored to your situation.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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What type of roof should I install on my home?

The type of roof you should intall will be determined by your preferences and budget. Sometimes the variety of styles and colors available to you can be overwhelming. That’s why we’ll help you select the roofing materials that will perform the best in your area and give you the best options color section options and warranty. We’ll also come to the field with an extensive selection of styles and colors you can select from leading roofing manufacturers.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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How long will it take to replace my roof?

On average, you should expect that it will take one to two days to complete your Matthews residential roofing project. There may be situations where we'll need more time such as if your roof is larger than average, needs extensive structural repairs, or if special order materials are needed.

We understand how a roofing installation can disrupt your life. When we schedule your Matthews roof replacement, we’ll be able to give you a firm estimate of how long it will take so you’ll be able to keep the inconvenience to a minimum. Last but not least, we will finish every detail of your roof and make sure the site is thoroughly cleaned up at the end of the project before moving on to a new job.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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Do you have a direct hire workforce or do you use sub-contractors?

High Top Roofing has a direct hire workforce for all of its residential and commercial roofing installation projects. We don't use sub-contractors to deliver our roofing services.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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Do you install ridge venting and attic fans that will help improve ventilation?

Yes. We can install new custom gutters, flashings, roof stack vents and vinyl siding as part of a complete roofing installation project.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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What is the warranty on materials and labor for a shingle roof?

Our labor warranty on Matthews shingle roofing installation projects gives you with 5 years of protection for any defects in workmanship that occur during the installation process. Architectural shingles have a lifetime material warranty while 3 tab shingles come with a 25 year material warranty.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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What will happen if there is bad weather before, during or after the tear-off?

We monitor all weather forecasts in the area around our roofing projects and we'll adjust the delivery of materials and make schedule adjustments to avoid tearing a roof off during bad weather. In the unlikely event that bad weather approaches after your roof is torn off, we have high quality tarps that can be used if necessary to protect your home until the project is completed.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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What is your process for cleaning up the job site after the work is completed?

We'll clean up your property on a daily basis. In addition, we use magnets to ensure that as many nails are recovered and disposed of as possible. Many of our customer testimonials specifically mention how clean their property is when we have finished their project. We're commited to ensuring that your home is left in excellent condition and does not look like an abandoned or messy job site when your project is complete.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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What should I do to prepare my home before your arrival?

There's very little you'll need to do to prepare your property before we arrive because we'll typically be on site two days or less. However, you may want to consider covering up items in your attic just in case a small amount of material enters the attic area.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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What should I look for in a roof when buying a new home?

If you're buying an existing home in Matthews, you should ask an experienced roofing professional to perform an inspection to get a true assessment of the roof’s integrity, expected life expectancy and risk of leakage. When you contact us, you'll get over 38 years of roofing repair and installation experience to help you make the right home buying decision.

Call High Top Roofing at 704-989-3189 or Request a free estimate today!

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